Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about how an offshore sportsbook operates? This page explains the best way to reach us and what happens once you do.

The Best Way to Reach Our Team

Email is the most reliable channel for getting in touch with us. We read every message that comes in and aim to reply within a couple of working days. A short note explaining what your message is about — a correction, a general question, a feedback point — helps us route it to the right person faster.

We do not offer live chat or phone support, and we are not able to assist with account issues, deposits, withdrawals, or disputes at any of the offshore sportsbooks we cover. Those matters need to go directly to the sportsbook's own customer support team, since we are an independent review site and have no access to individual player accounts or transactions.

What We Can Help With

• Questions about our reviews — If something in one of our sportsbook write-ups, comparison tables, or methodology explanations is unclear, ask us and we will do our best to clarify it.
• Corrections and updates — Bonus terms, rollover requirements, and payout policies at offshore books change without much notice. If you notice something on the site that looks outdated or inaccurate, we want to know so we can check it.
• Content suggestions — If there's a topic related to offshore sports betting you think we should cover in more depth, let us know.
• Feedback on your own experience — If you've dealt with one of the sportsbooks we review and had a notably good or bad experience with payouts, verification, or support, that kind of firsthand detail is useful to our editorial process.
• Partnership or media enquiries — If you represent a business and want to discuss working with us, please introduce yourself and explain what you have in mind.

What We Can't Help With

We're a comparison and review site, not a sportsbook, a payment processor, or a regulator. That means we can't:

• Access, close, or verify anyone's account at an offshore sportsbook
• Process, chase, or guarantee a withdrawal on a reader's behalf
• Provide legal or tax advice about betting with sites licensed outside the US — for that, speak with a qualified professional
• Recover funds from a sportsbook that has delayed or refused a payout

If you're dealing with a payout dispute, your first step should always be the sportsbook's own support channel, followed by any licensing authority listed on their site. Offshore books sit outside US state regulation, so the dispute-resolution options available through a licensed US operator generally do not apply.

A Note on Responsible Gambling

If you or someone you know is struggling with gambling, please mention this in your message so we can point you toward appropriate resources, or contact the National Problem Gambling Helpline directly at 1-800-GAMBLER. Offshore sportsbooks are not required to offer the same self-exclusion tools or player protections as regulated US operators, so it's worth building your own limits before you start betting. Our reviews, including our Best Non GamStop Casinos 2026 page, always aim to be upfront about where those protections are thinner than what a regulated US book would provide.

How We Handle Your Message

Every email is read by a real member of our editorial team — we don't rely on automated replies to close out enquiries. Most messages get a response within two working days, though it can take a little longer during busier periods. We appreciate your patience if that happens.

Reader feedback genuinely shapes what we publish. If a bonus term has changed, a payout has been unusually slow, or a licence status looks different from what we've reported, telling us helps keep our sportsbook rankings — covering names like Lucky Rebel, Bovada, BetOnline, and the rest of the operators we review — as accurate as possible.

Before You Write In

A few quick reminders that might save you a round-trip email:

1. All offshore sportsbooks featured on this site are licensed outside the US (commonly in jurisdictions such as Curaçao, Panama, or Costa Rica) and are not regulated by any US state — we cannot change that status or vouch for it beyond what's publicly disclosed.
2. Bonus offers always come with rollover requirements, minimum odds, and time limits; check the terms directly with the sportsbook before assuming an offer applies to your situation.
3. You must be at least 21 years old (or the minimum age set by the sportsbook and your state, if higher) to bet with any operator we review.

Thanks for taking the time to read this. Whether it's a correction, a question, or a bit of feedback, we look forward to hearing from you.